WHO WE ARE
Our website address is: https://skinbylucy.com.au
SPECIFIC TERMS DEFINITIONS
“We”, “I” and “Us” refer to SKIN by lucy and “My” and “Our” has a similar meaning. “Privacy information” includes personal information and sensitive information. “APPs” refer to the Australian Privacy Principles incorporated in the Privacy Act 1988 (Cth).
THE PURPOSE OF THIS POLICY
HOW AND WHY WE COLLECT YOUR PRIVACY INFORMATION
We only collect privacy information by lawful and fair means. In most circumstances, SKIN by lucy collects your privacy information directly from you in person, over the phone, email or via registration on the skinbylucy.com.au website. Typically, the privacy information we collect about you includes your name, your business name, your business ABN, business mailing address, telephone number and e-mail address.
We collect personal information only where reasonably necessary for one or more of the functions and activities connected to the operations of our business We collect personal information for the primary purpose of providing clients with marketing advice or services.
Individuals have a right to remain anonymous, but if you choose to not give your privacy information to us we may not be able to provide you with all services.
HOW WE UTILISE OR DISCLOSE YOUR INFORMATION
Generally, SKIN by lucy uses and discloses privacy information for the primary purpose of contacting clients whilst providing advice or services. We also use email addresses to notify subscribers of our mailing list of advice and upcoming events.
We may also use privacy information for a secondary purpose related to the primary purpose for which you would reasonably expect us to use the collected information, unless an exception applies. An example of an exception is where you have agreed to engage a third party for the purposes of providing a service, such as a photographer for website photography.
We will not disclose privacy information collected by us to third parties for the purpose of allowing them to direct market any products and services to you, unless this was explicitly advised at the time of signing up. An example of this is where multiple businesses run a competition and you are advised that all businesses will have access to the entrants email address and name.
We may use your personal information to provide you with information about our services, unless you request not to receive such communications from us.
COLLECTION OF ANONYMOUS INFORMATION VIA OUR WEBSITE
As most websites do, skinbylucy.com.au tracks usage patterns anonymously. Each time you visit skinbylucy.com.au, a web server makes a record of your visit. Specifically, it records:
Internet Service Provider;
Date and time of visits;
Pages accessed and the documents downloaded;
Search items entered; and
Referring URLs (universal locators).
LODGING A COMPLAINT